Legal

Terms & Conditions

Last updated: 14 February 2026 Effective: 14 February 2026 Governed by Singapore law

These Terms and Conditions ("Terms") govern your use of the Singaporeluxds website at singaporeluxds and the engagement services provided by Singaporeluxds Pte. Ltd. ("Singaporeluxds", "we", "us", or "our"). By using our website or engaging our services, you agree to these Terms. If you do not agree, please discontinue use of our website and do not proceed with any engagement.

1. Definitions

In these Terms: "Service" refers to the workshops, training programmes, and implementation engagements offered by Singaporeluxds; "User" or "you" refers to the individual or organisation accessing our website or engaging our services; "Agreement" refers to these Terms together with any engagement brief, proposal, or contract agreed between the parties; "Content" refers to materials, frameworks, templates, and documents provided by Singaporeluxds during or in connection with an engagement.

2. Acceptance of terms

By submitting a contact form, signing an engagement brief, or proceeding with any service from Singaporeluxds, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and accept these Terms on behalf of yourself or the organisation you represent.

3. Service description

Singaporeluxds provides three core service engagements: the AI Vision and Roadmap Workshop, the Illuminated AI Training Path, and AI Integration with Organisational Alignment. The specific scope, duration, deliverables, and pricing for each engagement are agreed in writing prior to commencement. Services are delivered in Singapore and may be subject to geographic limitations at our discretion.

4. Client responsibilities

To enable effective delivery of services, you agree to:

Provide accurate and complete information during scoping and throughout the engagement
Ensure relevant personnel are available as agreed for sessions and checkpoints
Provide timely feedback and decisions where required to maintain engagement progress
Obtain any necessary internal approvals before sharing organisational information with our team
Use deliverables and Content only for your organisation's internal purposes

5. Acceptable use of our website

You agree not to use our website to transmit harmful, unlawful, or offensive content; attempt to gain unauthorised access to our systems; interfere with the availability or performance of our website; or collect information about other users. We reserve the right to restrict access to the website without notice where these terms are violated.

6. Intellectual property

6.1 Our content

All frameworks, methodologies, training materials, templates, and other Content developed by Singaporeluxds remain our intellectual property. You are granted a non-exclusive, non-transferable licence to use deliverables provided to you as part of an engagement for your internal business purposes only. You may not reproduce, distribute, or sublicence our Content without prior written consent.

6.2 Your information

You retain ownership of all information and data you share with us during an engagement. You grant us a limited licence to use such information solely for the purpose of delivering the agreed services.

7. Payment terms

Engagement fees are as specified in the agreed engagement brief. All prices are stated in Singapore dollars (SGD) and are exclusive of GST where applicable. Payment terms are specified in the engagement brief. Late payments may be subject to interest charges of 1.5% per month on the outstanding balance. We reserve the right to suspend delivery of services where payments are significantly overdue.

7.1 Cancellation and refunds

Cancellations made more than 14 days before the commencement of an engagement may receive a refund of amounts paid, less any non-recoverable preparation costs. Cancellations within 14 days of commencement are non-refundable. Where an engagement is already underway, charges apply for work completed to date. These provisions do not affect your statutory rights under Singapore law.

8. Confidentiality

Both parties agree to maintain the confidentiality of information designated as confidential or that a reasonable person would understand to be confidential in the context of the engagement. This obligation survives the conclusion of the engagement for a period of three years. Exceptions apply where disclosure is required by law, already publicly known, or independently developed without reference to confidential information.

9. Disclaimers

Services are provided on a reasonable-endeavours basis. While we bring genuine expertise and care to every engagement, we do not warrant any specific outcomes, results, or competitive advantage arising from the use of our services. AI adoption outcomes depend on many factors outside our control, including your organisation's decisions, resources, and implementation choices.

Our website is provided "as is". We make no warranties about its availability, accuracy, or fitness for any particular purpose.

10. Limitation of liability

To the fullest extent permitted by Singapore law, Singaporeluxds's total liability to you for any claims arising from the services or these Terms shall not exceed the total fees paid by you for the specific engagement giving rise to the claim in the twelve months preceding the claim. We shall not be liable for indirect, consequential, incidental, or special damages, including loss of profits, loss of data, or loss of business opportunity, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Singaporeluxds, its directors, employees, and contractors from any claims, losses, damages, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of our services or website, or your infringement of any third-party rights.

12. Termination

Either party may terminate an engagement by giving written notice if the other party materially breaches these Terms and fails to remedy the breach within 14 days of written notice. We may also suspend or terminate access to our website at any time for any reason. Upon termination, provisions that by their nature should survive (including confidentiality, intellectual property, and limitation of liability) will continue to apply.

13. Dispute resolution

These Terms are governed by the laws of the Republic of Singapore. In the event of a dispute, both parties agree to first attempt to resolve it informally through good-faith discussion. If a resolution is not reached within 30 days, disputes shall be referred to mediation under the Singapore Mediation Centre before proceeding to litigation. The courts of Singapore shall have exclusive jurisdiction over any proceedings that proceed beyond mediation.

14. General provisions

These Terms, together with any engagement brief signed by the parties, constitute the entire agreement between us in respect of the subject matter. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force. Our failure to enforce any right or provision does not constitute a waiver. You may not assign your rights under these Terms without our prior written consent.

15. Changes to these terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance. For ongoing engagements, material changes to Terms applicable to that engagement will be notified in writing.

16. Contact

Legal and contractual enquiries may be directed to:

Organisation: Singaporeluxds Pte. Ltd.
Address: 2 Shenton Way, #27-01, Singapore 068804
Email: legal@singaporeluxds